FAQ
Wedding Dress Shopping FAQ
Do I need an appointment?
Until further notice, we do require appointments for bridal shopping. Our stylists are scheduled in the store based on appointment requests.
How long are the reservations?
1.5 hours, or less, depending on appointment needs.
What is the price range of the dresses at your store?
At Fantastic Finds, it is important to us that we provide brides with well-designed dresses at different price points. Our wedding dresses range from $1,200 and go up to $4,000, approximately. Many of the wedding dresses in our store are between $1,200 and $2,000. Each season, our team of stylists is so excited to present the latest trends in wedding dresses for you to select from.
What size wedding dresses do you have in store?
We offer sizes 2-34 in most of our wedding dresses, depending on the designer and price point.
How many gowns do you have in store? How many are plus-size?
We know you love to shop where there are many choices, and at Fantastic Finds, we focus on bringing you the best wedding dresses. It can be exhausting sorting through the racks of dresses that are not what you are looking for. Each season, we showcase 300-400 wedding dresses with 40% of those in the plus-size range!
How many people should I bring with me?
It’s exciting to want everyone to share this experience with you. We recommend bringing people who understand you, know your bridal style, and will support you in your choice of wedding dress. We promise that the right bride team will make your shopping experience that much more enjoyable! We can advise you on the current guidelines that we are observing when booking your appointment.
Will I have assistance from your store personnel at my reservation?
Absolutely! You will have one of our Master Stylists by your side at all times. And she will be focused on you and finding the dress of your dreams.
How much money is needed to order a wedding dress?
All special-order dresses must be paid in full before an order will be placed. We accept Visa, Mastercard, Discover, and cash. Payment plans are available when time allows.
What items do I need to bring to my reservation? Should I wear specific undergarments?
Really, all we need is you! However, most brides find it helpful to bring shoes that are a similar height to what they would like for their wedding day. A strapless bra or shapewear (try to leave the darker undergarments at home) is suggested, as our stylists will be assisting with dressing and zipping you into the gowns.
*Please plan to wear underwear while trying on wedding dresses*
How long does it take to receive a wedding dress once it is ordered?
Please allow 8-9 months for the delivery of a wedding dress and 2-3 months for the alterations. We recommend ordering your dress no less than 9 months prior to your wedding date. Most of our bridal companies do provide rush delivery options. Rush time periods and charges vary for each designer. We are here to help if you find yourself in a "rush" situation.
Do you have dresses to purchase off the rack?
We absolutely do! Everything in our store can be purchased off the rack and taken home the same day! View Our Collection of Immediate Delivery Gowns
Do you have discounted wedding dresses?
Yes, we do have a selection of discounted wedding dresses to shop from. These gowns are not available for special order and are purchased off the rack as is. Most discounted dresses are priced between $499 and $2,000.
Can I put a wedding dress on hold?
No, we cannot place a dress on hold. A dress can only be taken off the sales floor if it has been paid for in full or a non-refundable deposit has been made with the intention of completing a payment plan. If payment in full or a deposit has not been made, the dress will remain on the sales floor; however, your stylist can save the style to your bridal profile as a favorite.
Should I get a sitter for the kids?
A bridal salon is not a fun place for children, and they become easily bored and can disrupt you or other brides from this important mission. We kindly suggest arranging childcare for young children and infants. If young children or infants will be attending your appointment, you may request a family suite reservation when you schedule your appointment or call/text 517-702-1200 to do so. Please be sure a responsible adult is present in your party to care for the children while the bride is trying on dresses.
Prom Shopping Information
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Please register at the front desk before you begin shopping.
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You will be given a color ring set to mark dresses that you would like to try on. If you wish to try more, you may come back to the racks after trying on your first picks and use your remaining color rings to choose more dresses to try on.
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Please leave one of your color rings on the hanger(s) of any dresses you are still considering. Staff will not return those dresses to the racks. Any dresses without a ring on the hanger will be returned.
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Staff will assist you with bringing dresses to the fitting room area and taking dresses out of the fitting room area. Staff is also available to assist you with zipping the dresses or if you have any questions.
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Due to the high volume of guests shopping on the weekends there may be a short wait for an available fitting room. Fitting rooms will not be held for guests; if you choose to go back to the racks for more dresses there may be a wait for another fitting room. Fitting rooms are more readily available during the weekdays.
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Please plan to bring your parent or guardian with you to shop. Fantastic Finds does NOT hold dresses. Due to the high volume of guests shopping on the weekends staff may not be immediately available to assist you with zipping dresses. We suggest bringing your parent or guardian to assist you as you change in and out of dresses.
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Male guests are not permitted in the fitting room areas where female guests are changing in and out of dresses. Sitting areas in the lobby, menswear, and alterations sections of the store may be available for male guests to use. Prom guests may leave the fitting room areas to show male guests the dresses they are trying on.
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Please do not bring food or drinks into the fitting room areas or dress racks.
Prom Shopping FAQ
Do I need an appointment to look for prom dresses?
We do not require appointments for prom and homecoming shopping.
What is the price range of the dresses at your stores?
Our prom dresses range from $225 - $850 and are sorted by size and by color.
How many gowns do you have in store?
We have hundreds of prom dresses in-store, and are receiving new dresses almost daily!
What undergarments should I wear to try on prom dresses?
Please plan to wear underwear while trying on the prom dresses. For health and hygiene purposes, we kindly ask that all guests keep underwear on while trying on dresses.
What if I find a dress in-store, but want a different size or color?
We often stock multiple colors and sizes in some of our dresses. If we do not have the dress in-store in the size or color that you want, one of our prom stylists can check with the designer to see what is available for order.
Mother of the Bride and Groom Shopping FAQ
Do I need an appointment to look for mother-of-the-bride dresses?
We do not require appointments for mother-of-the-bride shopping. If you would prefer to schedule an appointment with a stylist, we have 60-minute weekday appointments available. Click Here to Schedule An Appointment
What is the price range of the dresses at your store?
Our mother-of-the-bride dresses range from $225 - $599 and are sorted by size and by color.
How many gowns do you have in store?
We have a variety of dresses in-store and an expansive selection to shop from. We are receiving new dresses almost daily!
What if I find a dress in-store, but want a different size or color?
We often stock multiple colors and sizes in some of our dresses. If we do not have the dress in-store in the size or color that you want, one of our stylists can check with the designer to see what is available for order.
How long does it take to special-order a mother-of-the-bride dress?
Please allow 4-6 months for special ordering and delivery. We also suggest allowing an additional 1-2 months for alterations.
What sizes are available?
We carry sizes 6-28 in-store.
Are all the dresses shown on the Fantastic Finds website in the store?
No, we do not have all the dresses shown on the website in stock at any given time. The website shows the designers we carry and the types of styles we stock and can special-order.
We carry many of the styles in the store; however, inventory changes daily. If there is a specific style you're interested in, please call or text us at 517-702-1200 to check availability.